About us


We are a full-service family practice serving our registered family practice patients.

Our clinic utilizes electronic medical records, and is integrated with the Calgary Health Region and with the provincial Electronic Health Record system.

We are part of the Calgary Foothills Prinmary Care Network.

Regular Clinic Hours

Monday             8:30am - 4:30pm

Tuesday            8:30am - 4:30pm

Wednesday      8:30am - 4:30pm
 
Thursday          8:30am - 4:30pm
 
Friday               8:30am - 4:30pm

Saturday                CLOSED

Sunday                   CLOSED

If you have an urgent medical problem and need assistance after hours, please call Healthlink at  811 and tell them you are a patient of our office. If appropriate, they will refer you to our after hours clinic.

Privacy and Security

Our clinic has undergone a privacy impact assessment and complies with the requirements of the Health Information Act. Our data is stored in a secure, provincially approved and regulated off-site data centre. Access to your medical record is as restricted as in a traditional paper office. If you have any questions or concerns about privacy please contact the office manager.

Health Insurance

In order to access physician services at Symons Valley Firstcare, patients must present proof of valid Alberta Health Care Insurance Plan insurance, valid insurance from other Canadian provinces (excluding Quebec), or payment. We accept Visa, Mastercard, or Interac. Patients are invoiced if insurance claims are rejected.

Provincial health insurance covers most acute care services, hospital stays, and routine physician visits. However, not all services provided by family physicians are insured.

It is your responsibility to keep your insurance current. Failure to maintain insurance puts you at financial risk for costs associated with emergency medical treatment or regular doctor's visits! Alberta Health & Wellness Insurance.

Uninsured Services

The following are frequently requested services that are not covered by Alberta Health Care Insurance Plan. Patients are responsible for the cost of these services. Our fees are at or below those recommended by the Alberta Medical Association.

Drivers Medical $130.00

Camp/Sport Medical

$130.00
Pre employment medical $130.00 (usually covered by employer)
Insurance Medical Form $130.00
Forms $701stpage; $20.00/subsequent page
Sick note $25
Telephone Prescription Renew (under special circumstances only) $40
Cosmetic Mole removal $100
Skin tag removal (cautery) $65 for 1st 3; greater than 3 $100
Wart treatment (if not covered by AHC) $40
MISSED APPOINTMENT (without adequate notice or no show)
Regular appointment $50.00
Extended appointment (20 min. or more) $100.00

 

 
 
Electronic Records

Symons Valley First Care is an electronic Office. Instead of paper charts, we maintain patient information on an Electronic Medical Record (EMR). We use Alberta Health & Wellness approved Wolf Medical software. An EMR is our doctors' complete record of all patient contact and is only available to physicians and staff in our office.

We also access the Alberta Netcare Electronic Health Record (EHR) system. The use of EMRs and access into provincial and regional EHRs helps us provide our patients with the best care possible.